The Sullivan Difference

Thought Leaders and Implementation Experts

Our Executive Leaders

Sullivan Healthcare Consulting is a team of seasoned, leading edge perioperative experts who help healthcare organizations manage to higher margins by optimizing surgical services. Their process is simple: assess and benchmark all perioperative services and their interdependencies, clearly identify what isn’t working, build consensus for a best-practice based solution, and help all stakeholders work together to correct it. Sullivan’s recommendations are always realistic, achievable and sustainable over the long haul. 

We are with you every step of the way. 

Randy Heiser, MA


Gerry Biala, RN, MS, CNOR, CSSM

Senior Vice President

Bill Bailey, BBA

Vice President
Senior Supply Chain & Sterile Processing Consultant

Robert J. Eisenberg, RN, MBA, CASC

Vice President
ASC Practice Leader

Anne Roy, RN, JD

Vice President
Senior Surgery Management Consultant

Karen Cooley, BS

Sales & Recruiting

headshot of matthew box


Senior Consultant

Thought Leadership

Our knowledgeable & experienced healthcare professionals are international thought leaders who have lent their expertise to a number of national publications. 

Dedicated to Your Success

Our Consultants have decades of combined clinical and consulting experience that include recognized authorities in:

  • Surgical Services governance & change management

  • Patient and block scheduling

  • Presurgical screening

  • Optimizing patient throughput

  • Service line organization structure and staffing

  • Surgery supply chain management

  • Sterile processing departments

  • Perioperative and SPD education and training

  • Implementation assistance and interim management

  • Surgery benchmarking and information management

  • Anesthesiology practice negotiation and management

  • Surgical facility evaluation, planning and design

  • Strategic growth planning

Upcoming Events

AORN Global Surgical Conference & Expo

“Our Shared Purpose: Safe Surgery Together”

August 7-10, 2021 | Orlando, FL
Randy Heiser presentation sessions: 9am-10am & 10:15am-11:30am

“Critical Elements of Business Plan Development”

Let’s Connect Today

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