The Sullivan Difference
Thought Leaders and Implementation Experts
Our Executive Leaders
Sullivan Healthcare Consulting is a team of seasoned, leading edge perioperative experts who help healthcare organizations manage to higher margins by optimizing surgical services. Their process is simple: assess and benchmark all perioperative services and their interdependencies, clearly identify what isn’t working, build consensus for a best-practice based solution, and help all stakeholders work together to correct it. Sullivan’s recommendations are always realistic, achievable and sustainable over the long haul.
We are with you every step of the way.

Randy Heiser, MA
President

Gerry Biala, RN, MS, CNOR, CSSM
Senior Vice President

Bill Bailey, BBA
Senior Supply Chain & Sterile Processing Consultant

Robert J. Eisenberg, RN, MBA, CASC
Vice President
ASC Practice Leader

Anne Roy, RN, JD
Vice President
Senior Surgery Management Consultant

Karen Cooley, BS
Director
Sales & Recruiting

Matthew Box, MA, MMHC, CRCST, CHMMC
Senior Consultant
Thought Leadership
Our knowledgeable & experienced healthcare professionals are international thought leaders who have lent their expertise to a number of national publications.
Dedicated to Your Success
Our Consultants have decades of combined clinical and consulting experience that include recognized authorities in:
Surgical Services governance & change management
Patient and block scheduling
Presurgical screening
Optimizing patient throughput
Service line organization structure and staffing
Surgery supply chain management
Sterile processing departments
Perioperative and SPD education and training
Implementation assistance and interim management
Surgery benchmarking and information management
Anesthesiology practice negotiation and management
Surgical facility evaluation, planning and design
Strategic growth planning
Upcoming Events
AORN Global Surgical Conference & Expo
“Our Shared Purpose: Safe Surgery Together”
August 7-10, 2021 | Orlando, FL
Randy Heiser presentation sessions: 9am-10am & 10:15am-11:30am
“Critical Elements of Business Plan Development”
Let’s Connect Today
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