Hands On Implementation Support



The Sullivan Team offers implementation support on all consulting projects including Perioperative, Sterile Processing, Anesthesia, and Ambulatory Surgery Center programs. This option is available to all clients and is dependent on specifics of recommendations and the implementation assistance needs unique to the organization.

Download our supply chain management brochure for more information.

Hands-On Implementation Support for Hospitals’ Most Complex Challenges​

Our team has over 40 years of experience in delivering implementation support and works with leadership to define the appropriate level of implementation support required for improved outcomes and diagnostics. Every implementation support project is customized to fit the identified opportunities, available internal capacity and the requirement to achieve quantifiable outcomes. 

Types of Implementation Support We Offer

Project Director Support & Assistance

Our implementation support experts provide direct assistance to a surgery implementation task force – which includes four to six consultant days per month. Four to six months of implementation support is generally required.

Full-Time, Three-quarter-time or Half-Time, On-Site Implementation Support Consultants.

A Sullivan team member can personally direct all or specific parts of detailed design and implementation processes. These personnel are experts in the specific field requiring comprehensive redesign and/or experienced perioperative change managers/facilitators.

Preparation of Detailed Recommended Program Design Components

Examples of this include job descriptions, policies, and procedures, training programs, forms, step-by-step implementation plans, etc. This option is generally utilized by organizations with a large number of surgery program changes, that want to achieve implementation quickly or have limited internal staff.

Facilitated the Design of Key Elements of the Perioperative Program

This type of implementation support involves presurgical screening, scheduling, block management programming or sterile processing design.

All or Some Combination of the Above

We believe in providing customized implementation support tailored to your unique challenges, needs, and goals.

Sullivan Implementation Support: What to Expect

During implementation, our implementation support experts will provide hospital administration with a list of quantitative measurements that identify where they started, six-month goals and long-term or final goals.  

Our implementation support commitment – together with our client references and the consistently positive results of our prior clients – will assure administration, OR management and medical staff that all of our recommendations are data-driven, evidence-based best practice, and achievable.  

We can ensure that the implementation of recommendations will result in a more than adequate return on investment.

Our Clients Say It Best

“We brought Sullivan Healthcare consultants back on a second engagement to assist us to develop a strategic plan to accommodate surgical services volume growth and the shift in service to the ambulatory surgical sites. They analyzed our current state and helped us create a vision for our future state.”
– Lynn Masterson, Vice President, Quality, Resource Management and Surgical Services
Eisenhower Medical Center
Rancho Mirage, California
“Sullivan Healthcare has been wonderful to work with. They provide professional, reliable and competent leaders who integrate with the culture and values of the organization. Sullivan Healthcare is responsive and a pleasure to work with. They are true partners in filling temporary gaps in essential sterile processing leadership roles.”
– Kerry Caldwell, Executive Director, Perioperative Services
City of Hope
Duarte, California
“Sullivan Healthcare Consulting redesigned our complete perioperative program. With the collaborative business and clinical model, we made data-driven decisions that brought positive results in staffing, scheduling, and overall efficiencies. We were able to provide an additional room for add-on cases, enabling our surgeons to take care of those patients during normal operating hours, which increased volume and decreased overtime. Sullivan gave us the tools to facilitate the development of strategies to ensure long-term success.”
– Becky Reese, Financial Manager Surgical Services
High Point Regional Health System-UNC Health Care
High Point, North Carolina

“Sullivan Healthcare is the go-to firm for perioperative consulting.  I have known and worked with Sullivan for many years and multiple projects.  They have the expertise and experience to problem solve and find solutions.  From patient care, flow, management, quality, Sullivan can identify, make recommendations, and implement a plan for best practice for perioperative services.”

Dr. David Lee, Sr., Vice President and Chief Medical Officer
Virginia Hospital Center
Arlington, Virginia

Case Studies

Allina - Chasing Turnover and Winning


Establish leadership infrastructure, Analyze time segments, Build daily accountability, Build physician engagement

Using Appropriate Perioperative Governance Structures to Implement Better Block Scheduling

Successful implementation will allow surgeons to manage daily activity and increase their productivity and revenues

Improving Critical Operational Areas in the OR

Surgery governance requires change to successfully address today’s issues and challenges.

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