Interim Management

 

Overview

We often receive calls from hospital administrators who have just learned that their Director of Surgical Services, OR Manager, SPD Manager or ASC Administrator – the people they depend on to keep departments running – is leaving. This sort of change can threaten the stability of a department. Our team can place an interim, full-time clinical leader to provide day-to-day management and direction to your OR and SPD.  If opportunities for operational improvement are apparent, the interim director/manager/administrator will work with you to implement change.

The departure of a leader, particularly an unplanned one, can leave a perioperative services department in flux.  Interim Leaders provide high value leadership and management support that allows the organization to continue forward momentum while taking the time necessary to assess needs moving forward and to recruit a permanent leader. In addition, Interim Leaders often benefit the organization by providing a fresh approach and new perspectives, unencumbered by the existing culture and constraints.

Interim Director of Surgical Services or OR Manager 

The interim perioperative director that SHC places in your perioperative area can:

  • Manage the overall operations of your OR in accordance with hospital policies, standards of nursing practices, and governmental and regulatory agencies for the perioperative areas
  • Address management issues identified through hospital process improvement efforts
  • Provide administrative and financial accountability for planning, directing, staffing, coordinating, and controlling functions and activities of the OR
  • Monitor and propose improvement initiatives related to hospital customer satisfaction processes
  • Participate in preparing annual operations and capital expense budgets; direct necessary analysis, factoring financial need into budget projections, and present per hospital protocols
  • Provide monthly analysis and reporting of revenue and expenses per hospital processes
  • Administer data collection system for staffing utilization, room utilization, and preparation of periodic productivity reports used at the hospital
  • Maintain or propose revisions to programs for staff retention and recruitment, continuing education, and competency-based learning
  • Participate in perioperative standing committees and hospital-wide committees as assigned
  • Communicate with physicians and work closely with the Medical Director to maintain a high standard of medical care and development of client relationships with surgeons
  • Assist with recruitment and transfer of the OR to a new director
  • Perform duties as assigned by the Chief Nursing Officer or other designee

Interim SPD Manager

The SPD interim manager that SHC places in your SPD area can:

  • Manage the daily operations of the SPD, including practice standards, staffing, budgets, fiscal management, and quality improvement

  • Address management issues identified through hospital process improvement efforts

  • Develop and administer policies, procedures, and practices related to sterile processing

  • Establish and maintain customer satisfaction of serviced perioperative areas and physicians

  • Develop and implement action plans to improve staff development

  • Function as a resource and role model for clinical expertise

  • Hire, evaluate, manage, motivate, and counsel SPD personnel

  • Maintain all protocols for quality control, records, labor relations, fiscal assets, and federal/compliance guidelines, including the Joint Commission, the Association of perioperative Registered Nurses (AORN), and Occupational Safety and Health Administration (OSHA)

  • Manage and control expenditures within budgets

  • Participate in hospital fire, safety, and disaster programs

  • Support and enforce infection control policies and procedures

  • Maintain a professional approach with confidentiality

  • Communicate effectively with medical, nursing, and interdepartmental staffs

  • Assist with recruitment and transfer of SPD to a new manager

  • Mentor a new manager as needed

Interim ASC Manager

The Interim ASC Administrator that SHC places in your Ambulatory Surgery Center can:

  • ​The Interim ASC Administrator that SHC places in your Ambulatory Surgery Center will:

  • Be responsible for the daily operations of the Center

  • Develop business plan to ensure the fiscal goals of the Center are achieved

  • Monitor the performance of contracts and other financial matter

  • Develop annual budget based on the direction of the Board of Managers

  • Responsible for all facets of accounting , including bank accounts , cash flow, accounts payable and receivables, and managing AR days

  • Ensure compliance with all Federal, State, and Accreditation body regulations

  • Develop monthly Board meeting agenda, financial data packets and reports all pertinent clinical, and business information, i.e. equipment request, block request, payer contractor changes, etc.

  • Ensures adherence to all established policies and procedures

  • Manager third party payer relations

  • Responsible for all personnel management 

  • Works with the DON to develop clinical goals, quality metrics, and benchmarking 

  • Work closely with physician to provide efficient, quality care to all patients

  • Performs all duties assigned by the Board of Managers

Our Clients Say It Best

“We brought Sullivan Healthcare consultants back on a second engagement to assist us to develop a strategic plan to accommodate surgical services volume growth and the shift in service to the ambulatory surgical sites. They analyzed our current state and helped us create a vision for our future state.”
– Lynn Masterson, Vice President, Quality, Resource Management and Surgical Services
Eisenhower Medical Center
Rancho Mirage, California
“Sullivan Healthcare has been wonderful to work with. They provide professional, reliable and competent leaders who integrate with the culture and values of the organization. Sullivan Healthcare is responsive and a pleasure to work with. They are true partners in filling temporary gaps in essential sterile processing leadership roles.”
– Kerry Caldwell, Executive Director, Perioperative Services
City of Hope
Duarte, California
“Sullivan Healthcare Consulting redesigned our complete perioperative program. With the collaborative business and clinical model, we made data-driven decisions that brought positive results in staffing, scheduling, and overall efficiencies. We were able to provide an additional room for add-on cases, enabling our surgeons to take care of those patients during normal operating hours, which increased volume and decreased overtime. Sullivan gave us the tools to facilitate the development of strategies to ensure long-term success.”
– Becky Reese, Financial Manager Surgical Services
High Point Regional Health System-UNC Health Care
High Point, North Carolina

“Sullivan Healthcare is the go-to firm for perioperative consulting.  I have known and worked with Sullivan for many years and multiple projects.  They have the expertise and experience to problem solve and find solutions.  From patient care, flow, management, quality, Sullivan can identify, make recommendations, and implement a plan for best practice for perioperative services.”

Dr. David Lee, Sr., Vice President and Chief Medical Officer
Virginia Hospital Center
Arlington, Virginia

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